MindBehind Learning Path

Start your journey with MindBehind by exploring its powerful solutions. You'll gain a clear understanding of how MindBehind Flow and Live can transform customer experiences across marketing, commerce, and support. You'll also learn how to set up your company and manage your chatbots.

Design a chatbot with a clear user journey and engaging personality. You'll learn how to map out the user journey, define your chatbot's personality, build essential functionalities, integrate AI for accurate responses, and optimize AI performance through training and testing.

Streamline customer support by effectively managing agents and departments on MindBehind Live. Learn to optimize workflows with quick replies, tagging systems, and the Agent Panel, ensuring efficient communication and seamless customer interactions.

Deploy your chatbots across multiple platforms, track key performance metrics to measure their effectiveness, and evaluate live chat interactions to enhance agent performance and customer experience.        

Complete the assessment with a passing score of 80% or higher to earn your badge. Then, explore additional MindBehind resources and share your feedback!